Frequently Asked Questions
ERP Login Issue
You would have received an email from “notifications” with the subject “Access your ERP account”, please follow these steps:
- Click the “Access Account” button in the email.
- On the page that opens, do not reset your password.
- Simply click the “Microsoft Azure” button at the bottom.
How to mark an Official Exemption?
- CLick Home menu on the left top of the page
-
Click Attendance module
- Click Schedule > Official Exemption
- Click New
-
Fill and Submit the form
✅ Managers can submit official exemptions for their direct reports.
🔄 It goes for approval to the next-level manager.
🕒 Submit before the exemption date to avoid attendance violations.
Guidelines
- Exemptions must be submitted prior to the official duty
- This feature is exclusively for official duties only
- Only managers can create exemptions for their direct subordinates
- Keep documentation of official duties for audit purposes
Mentorship Programme
Mentorship Programme: The Mentorship Programme is mandatory for all new employees and designed to facilitate smooth onboarding and knowledge transfer under expert guidance.
Programme Overview:
· Each department will provide comprehensive overviews of their services and functions
· New staff will be paired with assigned mentors to learn about various college operations
· Deadline: New employees must complete the Mentorship form within their first month of joining
Process Steps:
1. System Notification: New joiners will receive an automated email when HR initiates the mentorship program
2. ERP Access: Staff should log into the ERP HR module and navigate to "Employees" > "HR Operations" > "Mentorship Programme"
3. Activity Completion: Participants must complete all assigned activities and meet with designated mentors
4. Feedback Submission: The process concludes with feedback collection from the employee, mentor, and department head
Probation Confirmation Process
Probation Confirmation Process
Key Requirements:
· Probation Period: All new employees serve a 3-month probationary period
· Prerequisites: Mentorship programme must be completed before probation confirmation
· Confirmation Criteria: Employment confirmation depends on satisfactory performance evaluation
Timeline & Workflow
· Four weeks before probation completion: HR initiates the probation confirmation form
· Employee Consensus: The form is first sent to the employee for agreement to continue with the organization
· Department Approval: Department head reviews and approves the confirmation
· Final Verification: Management conducts the final verification process